Returns

Submit a return request

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
    1. In the "Email" field, enter your email address, and then click "Continue".
    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click "Submit request".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

 

 

https://account.auramarieswim.com

Frequently asked questions

When will my order ship?

Processing your order takes 1-2 business days. Standard delivery time for USA is 5-7 business days. International shipments take 14-30 business days.

Please note that Aura Marie Swim is not responsible for shipments lost in transit.

How can I track my order?

Once your order has shipped, you'll receive an email which includes a tracking number. With this tracking number, you'll be able to go onto the carriers website and see the shipment status. It may take several hours to see shipment status from when your order ships to when the carrier scans it into their system.

What is your return/exchange policy?

Please see Returns & Exchanges found in the Quick Links section.

Does Aura Marie Swim ship everywhere?

Almost! Please note for international orders, the customer is responsible for all custom charges associated with the shipment. International orders may take 14-30 business days.

If you have any questions regarding international orders, please email us at info@auramarieswim.com

Please note Aura Marie swim is not responsible for shipments lost in transit.

How do I care for my swimsuit?

Hand wash your swimsuit after use. Lay flat to dry. Dry in shade.

Do not bleach. Do not wring. Do not tumble dry. Do not iron.

Sizing Question?

Our size guide is USA sizing. If you need help finding your size, email info@auramarieswim.com and we would be happy to help you find your size.